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How do I return an item? Return And Exchange Policy - You may return a purchase of in stock items for a refund or exchange within 30 days of receipt of the product. Any item that does not ship immediately and has a lead time is not considered a stock item. - If the Return is due to an error on the part of American Uniform Sales, there will be no additional fees or shipping charges. For all other returns on stocked items a 15% restocking fee will be charged.
- Shipping costs to ship the item out would not be refunded unless we made an error on your order.
- If you received free shipping because your order was over $150, you would be refunded for the cost of the items returned minus any shipping costs we incurred to ship that item (unless we made an error)
- Special order item returns will be on a case by case basis. Please contact us at
910-719-9190 for details. - Custom items such as patches are not eligible for returns or exchanges unless there was an error made by American Uniform Sales, Inc. - Shipping costs for returns must be prepaid by the customer. COD shipments will not be accepted. - Items to be returned must be in new, unused condition with original packaging and tags. - We want to make your return or exchange as easy as possible. Please contact our sales team at 910-719-9190. |
